Consumer Protection Act: Unfair Practices

Ontario homeowners have built in protections from the Consumer protection act. One part of the consumer protection act specifically prohibits unfair business practices. The Consumer Protection Act is available online at https://www.ontario.ca/laws/statute/02c30#BK17. Unfair practices are defined in two different ways under the Act: 1) to make false, misleading or deceptive representations and 2) to make…

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HVAC Rental Agreements: Investigative Reporting by the CBC

The CBC has reported on the problems Ontario consumers may face if they have signed HVAC rental agreements for HVAC equipment. In the following three articles linked below, CBC reporters investigated specific instances where Ontario consumers have made complaints about HVAC rental agreements and pricey monthly payments for a period of 10 years. The CBC…

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